As at 22 June 2020 

Our top priority during the Covid-19 pandemic is the health, safety and wellbeing of our staff, volunteers, clients and dogs. We are constantly reviewing our safety protocols to ensure we do everything possible to protect everyone connected with the charity. We also review our protocols in the light of any new guidance from the government or other appropriate health and veterinary agencies.

From 22nd June, we will be re-starting our post-lockdown operations in a very steady and measured way. Here is what we are doing:

Offices and homeworking

Our Banbury centre will gradually open for some staff each day and volunteers by appointment, but will remain closed to the public for the foreseeable future. Our centres in Culcheth and Bristol will remain closed for the time being. We have asked our staff to work from home wherever possible.

Working in the wider environment

From 22nd June we will gradually start to work with our volunteers and dogs in the wider environment. We have put a number of protocols in place to ensure we protect the safety and wellbeing of everyone and staff will discuss these with our volunteers and clients prior to any visits or interactions.

Staying Covid secure in 2020

We have done everything possible to comply with government guidelines to ensure the safety of all as we start to open our Banbury centre and train and support our dogs and the volunteers looking after them in the wider community.

These key steps include:

  1. We have carried out a COVID-19 risk assessment and shared the results with the people who work for the charity. Our full risk assessment is available to anyone on request.
  2. We have cleaning, handwashing and hygiene procedures in place in line with guidance.
  1. We have taken all reasonable steps to support our staff so that they can continue to work effectively from home.
  2. We have taken all reasonable steps to maintain the 2m social distance requirements at our centre and when working out in the community.
  1. Where people cannot be 2m apart for some short-term activity, we have done everything we possibly can to manage the risk of transmission. Staff have been issued with appropriate safety equipment and will be required to use it in their interactions with clients and volunteers.

Impact on fundraising

We are very grateful to the many people who are supporting us in terms of fundraising and raising awareness and we will continue in our mission to help as many people through the power of dogs as soon as we are able.  While many of our events and activities that raise vital funds for us have had to be postponed, there are lots of ways you can still get involved to help us, from taking a part in one of our Social Paws virtual events, making a donation online or simply by sharing our stories on social media.  Your support is more vital to us than ever as we face a loss of fundraising income over the forthcoming months.