TRAINING DEPARTMENT SUPPORT TEAM LEADER
Full Time 35 Hours per week
Monday to Friday 9.00am to 5.00pm
Salary up to £27,000 per annum
(depending on experience)
Based at The Frances Hay Centre, Banbury

The charity is seeking an effective and motivated leader in the area of service administration to become the Training Department Support Team Leader.  This role will co-ordinate and support the provision of all administration to the charity’s Training Department in terms of dog supply, puppy co-ordination, volunteer support, dog insurance and dog retirement across all regions serviced by the charity and across all services the charity provides.

The role will ensure that the charity successfully supports its applicants, volunteers, clients, other service users and other interested parties / organisations applying for a charity service, socialising or boarding a charity dog, attending training courses, workshops, information days and/or charity events.  This will be achieved by effectively co-ordinating and distributing tasks across the team, communicating with a range of stakeholders and by understanding the needs of different client groups and the effects of these on the Training Department and services provided by the charity.

The successful candidate will be able to set and co-ordinate the day to day operational goals of teams of people specialising in service administration, ensuring plans are met to agreed timescales and budgets.  They will be able to recruit, select and train staff and volunteers ensuring their deployment is able to provide both individual and charity satisfaction.  They will also be able to communicate effectively and appropriately, both verbally and in writing, with a wide range of people including members of the public, home and charity vets, Dogs for Good clients, volunteers, service users, other assistance dog organisations and all levels of staff within the charity.

Click here to download a copy of the Training Department Support Team Leader job description.

If you are interested in applying for this role, please download an Application Form and an Equal Opportunities Monitoring Form, both of which should be completed and returned to Paul Davies, Dogs for Good, The Frances Hay Centre, Blacklocks Hill, Banbury, Oxon, OX17 2BS or via e-mail [email protected]

Applications for the vacancy will close at midday on Thursday 25 July 2019.

First interviews for this role will take place on Thursday 1 August 2019.  Second interviews, if required, will take place on Wednesday 7 August 2019.  Please ensure you are available for interview on these dates, as they cannot be changed.